This depends on how much cover you need. We can cover up to £50,000 worth of belongings and the cost to you is dependent on how much your items are worth.

Yes. We’re members of the Self Storage Association, so all customers must have cover in place against loss or damage. You’re welcome to arrange your own, or take out cover with us, but valid protection is required for the full duration of your storage.

In the unlikely event that your items are damaged or lost, please speak to a team member in the first instance and they will support you throughout your claim.

All the cover we offer is new for old, so you need to total the value of the replacement of the full contents of the unit with new items, not how much it is worth as a used item.

If you undervalue your items, any claim will be paid proportionally. For example, if your belongings are worth £10,000 but you only insure them for £5,000, you would only receive £2,500 -half the loss - because your coverage was only half the total value. That’s why it’s important to insure the full value of your unit.

following information;

• The limit of cover

• The start and end dates of cover

• Our address where the goods are to be insured

Our customers using their own insurance are responsible for ensuring they are covered for all relevant perils and that the cover does not lapse or expire.

• Illegal items – including stolen goods, drugs, or counterfeit goods

• Hazardous or dangerous materials – such as explosives, flammable liquids, gas cylinders, chemicals, paint, fuel, or toxic waste

• Perishable goods – food or other items that can rot, decay, or attract pests

• Living things – no people, animals, or plants

• Firearms and ammunition – including explosives or weapons (subject to strict legal controls)

• Compressed gases – including propane, butane, and similar cylinders

• Items emitting fumes or odours – anything that could affect other units or safety

• Waste materials – including refuse, scrap, or items intended for disposal

• Wet items – anything damp that could cause mould or damage

• Lithium batteries or high-risk electrical items

Please speak to a member of the team if you are unsure.

Self Storage facilities have individual rooms of various sizes you can rent long or short term. You bring your items to the facility and lock them in a room that only you have access to, and you can come and go as you need to during your access hours.

Absolutely. We have a range of unit sizes to suit almost all business needs, and have many other services that will support deliveries, access, and help operate a convenient storage solution for your business.

Definitely. We have rooms ranging from just 10sqft, so whether you have a few boxes and suitcases, or a room full of furniture to store, we can help you find the right room for you, and we offer some fantastic discounts as well.

All prices quoted include VAT unless you specifically ask otherwise.

All invoices are per calendar month - we find this works best for our customers as your payment date will always stay the same each month.

Of course – if you find a storage facility within three miles offering a lower price, send us their valid quote and we will match it.

Most customers choose to set up a direct debit, but we offer Stripe subscription payments too.

Noke keyless access is a secure, digital entry system that lets you open your storage unit without a traditional key or padlock. Using your smartphone or a Bluetooth-enabled device, you can lock and unlock your unit quickly and safely. It’s convenient, flexible, and eliminates the need to carry or manage physical keys.

You can also grant temporary access to others, monitor entry activity, and enjoy the added security of a smart system that logs who accesses your unit and when.

If you lose or replace the device you use for Noke keyless access, you can easily update your account. Simply log in to the Noke app from your new device and follow the prompts to reconnect your storage unit. If you’re unable to access your account or need help re-pairing your unit, contact our staff in reception and they can securely reset your access so you can regain entry without compromising your unit’s security.

• Monday 8.00am – 6.00pm

• Tuesday 8.00am – 6.00pm

• Wednesday 8.00am – 8.00pm

• Thursday 8.00am – 6.00pm

• Friday 8.00am – 6.00pm

• Saturday 10.00am – 4.00pm

• Sunday 10.00am – 2.00 pm

Access with our Noke systems is 24/7, although we reserve the right to reduce access hours if building rules are not followed.

We have boxes and other packing materials available to purchase in reception, we offer a shredding service and we have vans available.

We have units ranging from 10sqft up to 600sqft, so we should have the perfect room size to suit almost every need.

You will sign a contract when you first move in, but it is a flexible rolling monthly contract and you can submit your notice whenever you are ready to end the agreement.

Fourteen days. Notice must be given in writing, so please email the store or speak to a team member if you need any further information.

We are happy to help if you have any problems using the facility or with the service you receive. Customer service is important to us, so please make us aware of any issues.

You can move in on the same day you book. All we ask is that you try to arrive at least one hour before the store closes.

Yes – transferring to a bigger or smaller room is quick and easy, but dependant on availability. Speak to a team member and we will arrange something as soon as possible. If it’s available today, you can transfer then and there.

We have trollies, a pallet truck and sack truck available for you to use free of charge in the loading bay.

We have two modern and quick lifts available to use, accessed easily from the loading bay.

No – all our units use Noke keyless technology, so you won’t be required to purchase an additional lock.